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Purchase Order Tracking: Process, Challenges, and Best Practices

Written by Zeiv | Aug 18, 2024

Tracking purchase orders is instrumental to efficient procurement operations. At its core, PO tracking involves monitoring the journey of a purchase order, from its creation to fulfillment, ensuring transparency and accuracy at every step. This process plays a critical role in minimizing errors, avoiding delays, and strengthening supplier relationships. In today’s fast-paced business environment, where supply chain disruptions and cost inefficiencies can significantly impact operations, effective PO tracking ensures that procurement remains streamlined, reliable, and aligned with organizational goals.

What is purchase order tracking?

PO tracking is the process of monitoring the progress of purchase orders in real-time. It gets chaotic when you try to do it manually or through excels. The smart way to do is to manage your purchase orders through a cloud purchase order system. A PO management systems helps you to automate the end-to-end process and simplify the tracking process.

Here are five reasons why a po tracking system excels compared to traditional purchase order tracking:

  • Saves time by automating purchase order creation, routing, and approval of purchase orders.
  • Provides an improved method for organizing and retrieving POs.
  • Creates a standardized process to avoid reinventing the wheel each time.
  • Guarantees adherence to policies, regulations, and agreements
  • Provides an early advantage in maximizing organizational expenses with precision and uniformity.

Challenges with manual PO tracking

Manual purchase order (PO) tracking is a labor-intensive process prone to several inefficiencies that can hinder procurement operations. Below are the key challenges:

Errors in Data Entry

Manual systems often rely on repetitive data entry across various spreadsheets or documents, increasing the likelihood of errors. Incorrect information—such as item quantities, prices, or supplier details—can lead to mismatched orders, overpayments, or strained vendor relationships.

Lack of Real-Time Visibility

Manual tracking offers limited visibility into the status of purchase orders, making it difficult to monitor progress across departments or supplier networks. This lack of transparency results in challenges like missed deadlines or untracked bottlenecks, disrupting procurement efficiency.

Delays in Approval Processes

Manual PO tracking often involves outdated workflows that depend on paper trails or email exchanges for approvals. This can cause significant delays, especially when multiple stakeholders are involved, slowing down the procurement cycle and potentially affecting project timelines.

Higher Operational Costs

The inefficiencies in manual systems lead to increased operational costs. Teams spend excessive time on redundant tasks, such as cross-checking POs, reconciling errors, and following up with suppliers. This time could be better allocated to strategic activities like supplier negotiations or market analysis.

Addressing these challenges with an automated PO tracking solution can significantly improve accuracy, visibility, and efficiency, ultimately reducing costs and enhancing supplier relationships. Automation not only eliminates redundant tasks but also ensures that procurement teams focus on strategic objectives.

Benefits of Automated PO Tracking Systems

Implementing automated purchase order (PO) tracking systems is a game-changer for modern procurement teams. These systems bring unparalleled efficiency and accuracy, addressing key pain points in the traditional tracking process. Below are the primary benefits businesses can realize by adopting automation:

Enhanced Accuracy and Reduced Errors

Manual purchase order tracking is prone to human errors, such as data entry mistakes or misplaced documents. Automation eliminates these issues by standardizing processes and integrating data entry directly with procurement systems. For instance, automated validation of order details ensures that discrepancies are flagged immediately, reducing the risks of mismatches, overpayments, or delivery issues.

Faster Tracking and Approval Processes

Automation streamlines the entire purchase order lifecycle, from creation to closure. Real-time tracking dashboards provide instant updates on order statuses, helping procurement teams monitor progress without delays. Automated approval workflows further accelerate the process by routing POs to the right stakeholders instantly, avoiding bottlenecks often associated with manual systems.

Strengthened Vendor Relationships

Automated systems provide vendors with transparency and efficiency in communication. Suppliers gain access to real-time updates on PO status and payments, fostering trust and reducing the need for constant follow-ups. This efficiency helps establish stronger, more collaborative partnerships and ensures a consistent supply chain flow.

Risk Mitigation

By centralizing and standardizing procurement data, automated systems help identify and mitigate potential risks. These tools offer comprehensive insights into vendor performance, order fulfillment rates, and delivery timelines. Early detection of anomalies, such as delays or compliance issues, allows teams to take proactive measures, minimizing operational disruptions.

Cost Savings

Automation reduces the labor-intensive aspects of PO tracking, such as manual data entry and reconciliation. Teams can focus on strategic tasks rather than repetitive administrative duties. Additionally, automation prevents costly errors, such as duplicate payments or missed order deadlines, directly impacting the bottom line.

Improved Analytics and Reporting

Advanced PO tracking systems come equipped with real-time analytics and reporting features. These tools provide procurement teams with actionable insights, such as spend patterns, vendor performance metrics, and efficiency benchmarks. Data-driven decisions lead to better budget management and supplier selection.

Scalability for Growing Businesses

As businesses expand, manual systems struggle to keep pace with the increasing volume and complexity of procurement processes. Automated PO tracking systems are designed to scale effortlessly, accommodating growing demands while maintaining efficiency and accuracy.

How to Track Purchase Orders Efficiently

Effective purchase order (PO) tracking is crucial for maintaining procurement efficiency and ensuring smooth supply chain operations. It involves monitoring the status of orders from creation to closure, ensuring timely delivery, accurate records, and effective communication with suppliers. Here’s an in-depth look at how businesses can track purchase orders:

1. Establish a Standardized Purchase Order Process

A well-defined and standardized process is the foundation of effective PO tracking. Ensure that every department follows consistent steps for creating, approving, and managing POs. This minimizes confusion and creates a clear audit trail for tracking purposes. Key steps include:

  • Creating a detailed PO with item descriptions, quantities, and prices.
  • Securing internal approvals before sharing the PO with suppliers.
  • Maintaining documentation for each stage of the order.

2. Use a Centralized Tracking System

Centralizing PO tracking using a software tool or an automated system ensures that all order data is accessible in one place. A centralized system provides real-time updates on order status, tracks changes, and simplifies communication between procurement teams and suppliers.

3. Leverage Automated Tracking Tools

Automation is a game-changer in PO tracking. Modern tools offer features such as real-time status updates, integration with supplier portals, and automated notifications for critical milestones like order confirmation, dispatch, and delivery. Key benefits of automated tools include:

  • Minimizing manual errors.
  • Providing visibility into the order lifecycle.
  • Reducing follow-up time with suppliers.

4. Monitor Order Status in Real Time

Real-time tracking enables procurement teams to monitor every stage of the order process. Tools equipped with dashboards and visual trackers allow businesses to quickly identify delays, discrepancies, or issues requiring immediate attention. For instance, color-coded statuses (e.g., pending, in-progress, or delivered) provide quick insights into order progress.

5. Communicate Proactively with Suppliers

Regular communication with suppliers ensures clarity regarding order status, delivery timelines, and potential issues. Modern PO tracking systems often include communication features like supplier portals or integrated chat tools, enabling seamless interactions and updates.

6. Conduct Periodic Audits and Reviews

Reviewing the performance of your PO tracking process helps identify gaps and areas for improvement. Auditing POs regularly ensures that they align with contracts, budgets, and organizational policies. Look for trends such as frequent delays or recurring errors to refine your process further.

7. Integrate Tracking with Other Systems

Integrating PO tracking with your enterprise resource planning (ERP), inventory management, and finance systems allows for a seamless flow of data across departments. For example:

  • Real-time stock updates help avoid overordering.
  • Budget checks ensure orders are within financial limits.

8. Automate Notifications and Alerts

Set up automated notifications for critical events, such as order dispatch, delivery delays, or discrepancies. Alerts help procurement teams stay informed and take proactive measures without manually monitoring each order.

9. Use KPIs to Measure Effectiveness

Tracking purchase orders is not just about visibility—it’s also about measuring performance. Define and monitor key performance indicators (KPIs) such as:

  • Order cycle time.
  • Delivery accuracy.
  • Supplier responsiveness.

Efficient way to track POs

The purchase order process no longer needs to be filled with paperwork and redundant tasks. Companies can easily monitor spend and payment details by using tools such as purchase order tracking software.

With a PO tracking software, each request is promptly approved or rejected before being used to generate a purchase order. No purchase order is misplaced or poorly processed, simply because an approval email notification was missed or the PO data was misplaced.

Utilizing effective procurement software like Zeiv, organizations can put an end to sorting through overwhelmed email inboxes and spreadsheets for purchase order tracking. Buyers can access important information such as purchase date, supplier details, and original purchase requests instantly.